Rhino Restoration is San Antonio's locally owned and operated water damage restoration company, serving residential and commercial properties throughout Bexar County and surrounding areas 24 hours a day, 7 days a week. We were founded by IICRC-certified restoration professionals who built this company around a simple commitment: respond faster, document more thoroughly, and restore more completely than any competitor in the San Antonio market.
Our team has restored thousands of properties damaged by flooding, pipe bursts, appliance failures, mold, sewage backup, and fire. We have worked with every major insurance carrier serving the San Antonio area, and we have developed the documentation processes and adjuster relationships needed to help our clients get the maximum coverage their policies allow.
What distinguishes Rhino Restoration from other restoration companies in San Antonio is our investment in professional equipment and training. We use industrial-grade LGR dehumidifiers that remove far more moisture per day than consumer-grade units. We carry thermal imaging cameras on every service vehicle to locate hidden moisture that other companies miss. Our technicians complete ongoing IICRC continuing education to maintain their certifications and stay current with the latest restoration science and best practices.
All of our technicians hold or are training toward IICRC certifications — the gold standard for the restoration industry. Relevant certifications include the Water Damage Restoration Technician (WRT) certification, the Applied Structural Drying (ASD) certification, and the Applied Microbial Remediation Technician (AMRT) certification for mold work. We follow IICRC S500 standards for water damage restoration, IICRC S520 standards for mold remediation, and IICRC S700 standards for fire and smoke restoration on every project.
Professional results require professional equipment. Our fleet carries truck-mounted water extraction units capable of removing water far faster than portable extractors. We use commercial air movers that create the high-velocity airflow at material surfaces required for structural drying — not household fans. Our LGR dehumidifiers are sized for commercial applications and can remove many gallons of water per day from affected spaces. Every truck carries a thermal imaging camera, calibrated moisture meters, and psychrometric monitoring equipment.
We have direct billing relationships with all major insurance carriers serving San Antonio, including USAA, State Farm, Allstate, Farmers, Progressive, Nationwide, and Liberty Mutual. Our estimators are trained in Xactimate — the industry-standard software accepted by virtually all carriers. We provide complete documentation packages including thermal imaging reports, daily moisture logs, before and after photographs, and material removal records that give adjusters everything they need to process claims efficiently.
San Antonio is our home. Our technicians live in the communities we serve — Bexar County, Guadalupe County, Kendall County, and Comal County. When a major weather event affects our area, our team responds — working around the clock to help our neighbors restore their properties and their lives. We take that responsibility seriously, which is why we maintain 24/7 emergency response capabilities and have the staffing and equipment to handle multiple simultaneous calls even during major flooding events.
Call us at 210-405-6886 or fill out our contact form for a free estimate. We respond to all inquiries the same day. See our complete list of restoration services or check your service area.