Water Damage Restoration San Antonio TX | IICRC Certified
Water damage is a major emergency requiring immediate professional attention. Whether from a broken pipe, a leaking appliance, a roof failure, or severe weather flooding, water rapidly penetrates flooring, walls, insulation, and structural framing. Within the first hour, drywall absorbs moisture to its core. Within 24 to 48 hours, mold colonization can begin. Within a week, structural materials that could have been dried and preserved may require complete replacement.
At Rhino Restoration, we are San Antonio's IICRC-certified water damage restoration specialists, available 24 hours a day, 7 days a week, and dispatching within 60 minutes of your call. Our process begins with a comprehensive thermal imaging assessment to detect all hidden moisture — including moisture behind walls, under flooring, and inside ceiling assemblies that is completely invisible to the naked eye. We then deploy industrial truck-mounted extraction equipment to remove standing water, followed by calculated placement of commercial air movers and LGR dehumidifiers sized specifically for the moisture load of your property.
We work directly with all major insurance carriers serving San Antonio — State Farm, Allstate, USAA, Farmers, Progressive, and others — providing comprehensive Xactimate documentation that insurers recognize and accept. Our direct billing capability means in most cases you pay only your deductible. From the initial emergency call through the completion of restoration, we handle all communication with your adjuster and provide all required documentation for your claim.
Our Process
24/7 Emergency Response and 60-Minute Dispatch
Thermal Imaging Damage Assessment — All Hidden Moisture Located
Rapid Truck-Mounted Water Extraction
Strategic Air Mover Placement for Maximum Drying
High-Capacity LGR Dehumidifier Deployment
Daily Moisture Monitoring and Equipment Adjustment
Antimicrobial Treatment and Mold Prevention Application
Final Dry Verification, Documentation, and Full Restoration
Why Choose Rhino Restoration
On-site within 60 minutes, 24 hours a day, 7 days a week
IICRC-certified restoration professionals on every job
Direct insurance billing — all major carriers accepted
Advanced thermal imaging detects all hidden moisture
Industrial equipment dries structural materials from inside out
Complete psychrometric documentation for insurance claims
Frequently Asked Questions
How quickly does water damage need to be addressed?
Water damage restoration should begin within the first few hours if at all possible. The IICRC establishes 48 hours as the critical threshold — after this point, the probability of mold colonization increases significantly. Beginning professional extraction and drying within the first 24 hours dramatically reduces total restoration cost and eliminates mold risk in most cases.
Will my homeowner's insurance cover water damage restoration?
In most cases, sudden and accidental water damage is covered under standard HO-3 homeowner's policies. This includes burst pipes, appliance malfunctions, and storm-related water intrusion. Gradual damage from undetected slow leaks may not be covered. We work directly with your insurer and provide all documentation needed for your claim.
How long does water damage restoration take?
The drying process for most water damage events takes 3 to 5 days with proper professional equipment. Larger events, events with significant structural penetration, or cases where drying begins late may take longer. Full reconstruction of damaged materials happens after drying is complete and verified with moisture readings.
Do I need to leave my home during water damage restoration?
In most cases, families can remain in the home during the drying process, though affected rooms may be unusable. In severe events involving sewage contamination, Category 3 water, or significant mold, temporary relocation may be advisable. We assess each situation individually and provide guidance based on the specific conditions in your home.