Emergency Guide: What to Do When a Pipe Bursts | Rhino Restoration

A burst pipe is one of the most frightening emergencies a San Antonio homeowner can face. A single broken half-inch supply line can dump over 50 gallons per minute into your home.

Step 1: Shut Off the Main Water Supply

Every homeowner should know where their main water shutoff valve is located before an emergency. Turn it clockwise to shut off all water to the home.

Step 2: Turn Off Electricity to Affected Areas

If water has reached electrical outlets or panels, shut off power to those areas at the breaker box. Do not step into standing water while power is on.

Step 3: Document Everything

Before moving anything, take photos and video of all visible damage. This documentation is critical for your insurance claim.

Step 4: Call Rhino Restoration for Emergency Extraction

Professional water extraction removes water not just from the surface, but from inside walls and under flooring. Our team arrives within 60 minutes and deploys industrial-grade equipment immediately.

Time is everything with a burst pipe. Call 210-405-6886 any time — we answer 24/7.